+34 633 274 488 (English or French) / +34 933 938 189 (Spanish) software@ett-global.com

Privacy Policy


This Privacy Policy describes how E TRANSFER TECHNOLOGIES SPAIN, S.L. (hereinafter referred to as “ETTS”) collects, processes, and uses the personal information of its customers and users, always in accordance with our commitment to privacy and information security. The data is collected exclusively for specific, explicit, and legitimate purposes, and cannot be processed in a way incompatible with those purposes, strictly complying with applicable data protection regulations, in particular, the General Data Protection Regulation (EU) 2016/679 (hereinafter GDPR) and Organic Law 3/2018 on Personal Data Protection and Digital Rights Guarantee (hereinafter LOPDGDD).

The Privacy Policy will be periodically updated to clarify or reflect new practices in the management of user privacy or changes in legislation, case law, or interpretations by the Spanish Data Protection Agency or other supervisory authorities. It will be accessible at all times for consultation on the website www.ett-spain.com.

Identification of the data controller:

The entity responsible for processing your data is:



C/Nou, 65 1º6ª (17600) Figueres

933938189 – ht@ett-spain.com –

Means through which we process your data: 

We process personal data in the following cases:

  • Visits to our website.
  • Use of any of our electronic communication services, sending us an email, sending us an inquiry or suggestion through our contact forms.

For what purposes we process your data

At ETTS, we process your personal data respecting the principles set out in the applicable regulations, particularly the GDPR and the LOPDGDD. Personal data will not be used for purposes other than those explained below:

Customer data:

Customer data will be processed for the purpose of providing the contracted services, as well as for managing the fiscal, accounting, and administrative billing of the contractual relationship that legitimizes the data processing.

Web user data:

The browsing data of users of the website will only be processed for statistical and analytical purposes, in accordance with our cookie policy, as well as to provide information about our business activities and, if applicable, to respond to your queries and suggestions.

Data collected through contact forms:

We may also process personal data if users send us inquiries, complaints, or suggestions through the contact forms provided on our website, solely for the purpose of responding to their requests. In no case will we include this data in other databases or send commercial communications electronically without prior authorization from the data subject.

The mandatory fields of each form will be identified as such. In the absence or incorrectness of this information, ETTS will not be able to identify you correctly, and, consequently, the registration of the inquiry will be deleted.

Email data received:

We will also process personal data if users send inquiries, complaints, or suggestions by email to the addresses provided on the website for this purpose. In this case, the data will be processed solely for the purpose of responding to their requests. Under no circumstances will we include this data in other databases or send commercial communications electronically without the prior authorization of the data subject.

To whom we disclose your data:

ETTS guarantees the confidentiality of personal data, not disclosing it to third parties without the prior authorization of the data subject. However, due to the different needs of ETTS, we may disclose your data to the following recipients:

Service providers

ETTS may subcontract different services to external providers who will have access to personal data. These may include, but are not limited to: distributors, lawyers and solicitors, auditors, consultants, financial entities, cloud service providers and their computer servers, and other providers and professionals, who will process personal data as data processors on behalf of ETTS. In such cases, providers will have signed agreements limiting the processing of personal data to the purposes of the provided service and always in accordance with the security measures established by current regulations.

Public administration and authorities:

We may disclose your data and any other information in our possession or accessible through our systems if required by the applicable legal and regulatory provisions to the public administration with competence in the matter, as well as to the competent public authorities. All of this is done by legal authorization and solely for the purpose of fulfilling our obligations and preventing abuse of services or fraudulent activities in the services provided through our website.

Other group companies

With the prior authorization of the data subject, their data may be communicated to other companies in the Group for the transmission of information about activities, services, and business solutions through electronic, telephone, and/or postal means (or indicate other purposes).

Exercise of rights:

If you wish to exercise your rights of access, rectification, deletion, and opposition, as well as the right to portability and limitation of processing, and, where applicable, revoke your consent in cases where this is the legal basis for processing, you can do so by postal mail, identifying yourself -including a photocopy of your ID or equivalent document, and a description of the right you wish to exercise- to: C/Nou, 65 1º6ª (17600) Figueres; or by email, under the same conditions, to: ht@ett-spain.com

Rights protection before the Control Authority:

In any case of violation of your data protection rights, you can contact the Spanish Data Protection Agency (www.aepd.es ).

Data retention:

Data related to our customers will be kept for the time necessary to fulfill the purpose for which they were collected and the legal obligations derived from it. Economic data will be kept in accordance with the provisions of Law 58/2003 on General Taxation.

Data related to queries submitted by users through web forms, those received by email, as well as curriculum vitae data, will be kept for a maximum period of one year from the date they were collected.

Data collected through cookies and web user navigation data will have a maximum retention period of one year from their collection.

User responsibilities:

The user guarantees that they are of legal age, have sufficient capacity, and the necessary knowledge to use this website www.ett-spain.com and its content. They also guarantee that the data they provide in each of the forms in which ETTS requests their personal data is truthful, acknowledging responsibility for informing ETTS of any changes and/or modifications to ensure their correct processing.

Security measures:

ETTS has implemented the necessary security measures to ensure the effective use and processing of the personal data provided by the user, safeguarding their privacy, confidentiality, and integrity, in compliance with the regulatory requirements provided by current legislation and using the necessary technical means to prevent alteration, loss, unauthorized access, or processing of their data, according to the state of technology at all times, as well as the scope of control of ETTS.

Related regulations:

If you would like more information about the regulations that protect and establish your rights, we provide you with the laws that have inspired this policy and are relevant to you: